Frequently Asked Questions
1. What is Avenidas Village?
Avenidas Village is a new membership program offered through the non-profit agency Avenidas, designed to help people remain in their homes as they age by providing personalized assistance, services, and amenities. The program is similar to other Villages on the East Coast, but is the first on the West Coast, and the only one in the country affiliated with an agency such as Avenidas, which has been a trusted provider of senior services for almost 40 years.
2. What are the benefits of becoming an Avenidas Village member?
In addition to access to all Avenidas programs, membership in Avenidas Village provides, at no additional cost, the following:
- One phone number to call for assistance or for help in coordinating services
- Prompt, friendly and professional customer service from dedicated Avenidas Village staff
- Access to pre-screened vendors
- Discounts on services
- Transportation to and from medical appointments when your doctor advises you not to drive
- Free emergency preparedness review
- Daily personal telephone check-in service (if desired)
- Members-only website with a members forum
- Members-only social and cultural activities
- Members-only directory of fellow members
- Benefits of Avenidas Village partnerships with healthcare providers
- Volunteer opportunities
- Social connections
- Safety net
- Peace of mind
3. What are the annual membership dues?
Single membership dues are $750 and $900 for a couple (2 people in a household).
4. What if I'd like assistance arranging those services that involve a fee?
Avenidas Village membership gives you access to a wide range of service providers who offer everything from personal transportation to plumbing to grocery delivery to gutter cleaning and more. We've done the work of screening these providers so you don't have to, and we've made arrangements with many of them to provide discounts to Avenidas Village members.
You can contact the Avenidas Village staff and ask them to coordinate the details for you, or use your members-only directory (available in both a printed and an online format) and make your own arrangements. It's your choice.
5. What if I need help with something that's not on the list?
Just ask! Avenidas Village staff are here to help.
6. Will Avenidas Village members receive special attention from medical establishments such as Kaiser, Palo Alto Medical Foundation and Stanford University Hospital?
Yes, thanks to alliances created by Avenidas Village. Staff will continue to pursue relationships with additional medical providers as well. Your Avenidas Village staff members will be happy to discuss these details with you at your convenience.
7. What is the incentive to become a member while I am still in good health?
As with insurance, Avenidas Village membership allows you to be prepared for the unexpected, and provides you with a safety net of support should you require it. Avenidas Village membership offers a sense of belonging to a group, and strengthens your ties to the community. Our dedicated Avenidas Village staff are here to enhance your lifestyle by helping you deal with tasks you previously had to handle on your own.
8. Who can join?
The program is open to adults 50+ who live in Palo Alto, Mountain View, Stanford, Woodside, Los Altos, Los Altos Hills, Menlo Park, Atherton, East Palo Alto, and Portola Valley.
9. What are the payment options?
Members have the choice of paying annually, or monthly by credit card at no extra cost.
10. Can I buy a membership for my parents?
Yes, gift memberships are available, and are a thoughtful way to show your parents you care about their well-being. Your parents can avail themselves of as many of the membership benefits as they'd likeŅit's their choice. This is a gift that provides both you and your parents with invaluable peace of mind.
Join Avenidas Village today, and start enjoying your life, your way!